Questions

 

  • What is Cryptoder?

    Our company has headquarters in Spain and offer possibility buy, sell or exchange 24 most popular cryptocurrencies. Making a transaction on the site is very easy.

  • What is Bitcoin?

    Bitcoin uses peer-to-peer technology to operate with no central authority or banks; managing transactions and the issuing of bitcoins is carried out collectively by the network. Bitcoin is open-source; its design is public, nobody owns or controls Bitcoin and everyone can take part. Through many of its unique properties, Bitcoin allows exciting uses that could not be covered by any previous payment system.

  • What is a cryptocurrency?

    A cryptocurrency is a digital asset designed to work as a medium of exchange that uses cryptography to secure its transactions, to control the creation of additional units, and to verify the transfer of assets. Cryptocurrencies are classified as a subset of digital currencies and are also classified as a subset of alternative currencies and virtual currencies. Cryptocurrencies use decentralized control as opposed to centralized electronic money and central banking systems. The decentralized control of each cryptocurrency works through a blockchain, which is a public transaction database, functioning as a distributed ledger.

  • Cryptoder offers an affiliate program?

    Yes. Invite your friend or customer who will buy or sell cryptocurrencies minimum value of 100€ and you will get 10€. Please login in your website and you will find refferal link. Copy this link and share with your friends, clients and other people. Each person can register in Cryptoder with this link.

  • What I need to sell or buy cryptocurrencies?

    To buy or sell selected cryptocurrencies, all you have to do is register your user account on the Cryptoder website and you can start buy and sell the 24 most popular cryptocurrencies.

  • I can pay by card for transactions?

    No, you cannot. At Cryptoder, we accept payment via Bank transfer.

  • Cryptoder require a minimum deposit?

    Minimum deposit is required at Cryptoder. To start trading in cryptocurrencies, you need minimum deposit of 100€.

  • What are the commissions in Cryptoder?

    The transaction fee is 0.1% calculated on the bought cryptocurrencies, regardless of the amount. When change it to the euro, our commission is 0.1% calculated from the final amount you will receive when the cryptocurrency is exchanged for the euro. Our clients can convert their crypto currency to euro in any time with a single click on the Cryptoder account.

  • Cryptoder is available to people from around the world?

    We do not introduce any regional restrictions on our website. However, we would like to draw your attention to the fact that the regulations related to cryptocurrencies may significantly differ from one country to another. This means that in some cases, users from a particular country may not have access to the site. We remind you that every Cryptoder user is required to comply with the law applicable in the country of his/her residence.

  • In Cryptoder I can buy or sell various cryptocurrencies?

    Yes, for the convenience of our customers we have prepared a website that supports trading in the world’s 24 most popular cryptocurrencies. Trading the currencies is not limited in any way.

  • What are the currencies accepted by Cryptoder?

    With our headquarters in Spain, we only handle payments in the European currency, i.e. Euro. This is the only settlement currency accepted on our website. If you send money in different currency and when we receive money, we change in euros.

  • What security systems does Cryptoder offer?

    1. To protect our clients, Cryptoder only authorizes these withdrawal requests where the owner and the destination of bank account match with the same data that was provided to Cryptoder during registration process (name and surname of the owner) and deposit (bank account, through which a bank transfer was made).
    2. The customer can configure the authentication in two steps on his user panel, including this option, which consists in receiving an additional authentication code to the email, which should be enter during login.
    3. Cryptocurrencies remain in a secure place outside of our server to protect both the interests of the company and our clients against potential cyber attacks.

  • Deposit is added instantly to the user account?

    The waiting time for adding a deposit depends on which payment system the user chooses. If you choose bank transfer the waiting time for updating the deposit is 1-2 business day applies from customers residing in the EU. The time of booking a bank transfer of customers from outside the EU may be extended to 3 business days.

  • How to add a deposit to Cryptoder account?

    To deposit funds into your Cryptoder account, you need to login to the website, later search section Buy-Sell, then click button add deposit, at this moment you will see a window with payment details, you will also receive this information by email. Cryptoder accepts no deposits from any third parties. Payments can only be made from an account that has the same name as the you have with Cryptoder.

  • How long does it take to withdraw funds from Cryptoder?

    After reporting your wish to withdraw the funds, the order processing time is 24 hours. Then we transfer the funds bank transfer, depending on the individual choice. You will receive the transfer within 1 to 2 business days.

  • How to withdraw funds from Cryptoder account?

    To withdraw funds from Cryptoder account, you need to login to the website. Later please search section Withdrawals, add amount and choose withdrawal option, last step is click button Confirm. The requested amount will be automatically deducted from your account. You receive confirmation via email. We only accept withdrawals from an account that has the same name as the you have with Cryptoder.
    If you need money to buy or sell cryptocurrency, always until 24 hours you can cancel withdrawal by clicking the cancel button. After 24 hours it is not possible to cancel the withdrawal, because it has been processed.

  • How can I use the Cryptoder Customer Service?

    Feel free to contact our employees, who will gladly answer all your questions. You can contact our Customer Service Office via e-mail at: info@cryptoder.com We will respond within a maximum of 24 hours.